Privacy Policy

Broadmedia Studios Corporation.
Taro Hashimoto, President and CEO
Revised and Effective: April 1, 2026

Based on the fundamental understanding that personal information is a valuable asset of individuals, all employees of our company shall comply with laws, regulations, and internal policies, and strive to protect personal information by handling it accurately and securely.

1. Matters Concerning the Collection, Use, and Provision of Personal Information

When collecting personal information, the Company shall specify the purpose of use and shall use and provide such information only within the scope of the previously specified purpose. Furthermore, the Company shall not use personal information for purposes beyond the scope necessary to achieve the specified purpose. The Company shall also take measures to prevent the use of personal information for purposes other than those specified.

2. Matters Concerning the Security of Personal Information

We will identify risks surrounding personal information and strive to prevent unauthorized access, leakage, loss, or damage to personal information. In the event of an incident, we will implement prompt corrective measures and work to prevent recurrence.

3. Matters Concerning Compliance with Laws, Regulations, and Standards

We will comply with laws and regulations, government guidelines, and other standards regarding the handling of personal information.

4. Matters Concerning the Establishment and Improvement of the Personal Information Protection System

We will establish a personal information protection system based on laws, government guidelines, and other standards, review it regularly, and strive for continuous improvement.

5. Matters Concerning the Handling of Complaints and Inquiries

If we receive complaints or inquiries regarding the personal information we hold, we will respond within a reasonable period of time. Furthermore, if the individual to whom the personal information pertains requests disclosure, correction, or deletion of such information, we will respond without delay. Please contact us at the address below.

Contact Information for Inquiries Regarding Personal Information

Broadmedia Studio Personal Information Consultation Desk
TEL 03-6204-0231 (Main) (10:00 AM to 6:00 PM, excluding Saturdays, Sundays, national holidays, and company holidays)

Click here for inquiries

Handling of Personal Information

Effective April 1, 2026

1. Specifying and Disclosing the Purpose of Use

In the course of our business operations, we collect personal information (such as names, dates of birth, contact information, and other information that can identify a specific individual) from customers, business partners, and others through various means, including the acceptance of applications, surveys, business negotiations, and the conclusion of contracts, as well as from publicly available sources. We will use the personal information we collect for the following purposes.

(1) Purposes of Use for Personal Information Obtained from Customers

To manage usage history, respond to inquiries, and handle contract procedures
To provide our services
To handle operations related to the suspension of our services
To provide information regarding current services, new services, and new offerings
To provide information on products, services, campaigns, events, etc., from our company and partner companies, as well as to offer gifts, for the purpose of promoting the use of our services
To fulfill rights and obligations based on various laws and contracts
For verification purposes related to financial audits
For operations involving the investigation and analysis of service usage patterns to provide information
For market research and the development of new products and services
For information management
For the provision of after-sales service
For operations related to investigation and response in the event of system failures or service-related incidents
To respond to and contact you regarding inquiries, requests, and consultations received
To verify your identity when you contact us again, if necessary
For other matters incidental to or related to our business
In addition to the above purposes, for purposes specified individually in services, surveys, etc.

(2) Purposes of Use for Personal Information Obtained from Business Partners

To identify the person in charge at the visited location (business client)
To contact or visit the business partner
To provide information regarding our company’s and other companies’ products, services, campaigns, etc.
To respond to inquiries and consultations
To fulfill rights and obligations based on various laws and contracts
For verification purposes related to accounting audits
For other matters incidental to or related to our business
In addition to the above purposes, for purposes specified individually in services, surveys, etc.

(3) Purposes of Use for Personal Information Obtained from Job Applicants

For recruitment screening
To respond to inquiries
To contact you
To fulfill rights and obligations based on various laws and contracts
For verification purposes related to financial audits
For other matters incidental to or related to our business
For purposes specified individually in services, surveys, etc., in addition to the above purposes

(4) Purposes of use for personal information obtained from employees

For labor management and employee benefits procedures, including human resources, attendance, payroll, health, and injury/illness
To provide tools necessary for the performance of duties
To fulfill rights and obligations under various laws and contracts
For verification purposes related to financial audits
For other matters incidental to or related to our business
For purposes specified individually in services, surveys, etc., in addition to the above purposes

(5) Regarding the Collection of Personal Information on the Web

When collecting your personal information on the web, we use SSL (Secure Sockets Layer) technology on all pages requiring the input of personal information to encrypt and transmit your personal information (such as your name, phone number, address, and email address). By using SSL, we have implemented a comprehensive system to prevent unauthorized access, such as the interception or tampering of customer information. When in encrypted communication mode, the URL changes from “http” to “https” and is displayed on the browser screen, so you can verify this here:

(6) Voluntary Provision of Personal Information

The provision of personal information by customers is voluntary. However, please note that if you do not provide the necessary information, you may not be able to use certain services.

2. Provision of Personal Information to Third Parties

We will not provide the personal information we have received to third parties. However, this does not apply in the following cases:

When prior consent has been obtained
When outsourcing to a third party within the scope necessary to achieve the purpose of use, as described in the section below titled “Outsourcing of Personal Information”
When required by law
When necessary to protect human life, physical safety, or property, and it is difficult to obtain the individual’s consent
When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the individual’s consent
When it is necessary to cooperate with a national agency, a local public entity, or a person entrusted by such an entity in the performance of duties prescribed by laws and regulations, and obtaining the individual’s consent may hinder the performance of such duties

3. Outsourcing of Personal Information

To ensure the smooth execution of our business operations, we may outsource the handling of the personal information we have received to external parties. We will select contractors that meet the standards established by our company and will manage and supervise the handling of the outsourced personal information.

4. Inquiries Regarding Personal Information

We accept consultations and complaints regarding personal information, as well as requests for “notification of purpose of use,” “disclosure,” “correction,” “deletion,” “suspension of use,” “erasure,” and “suspension of provision to third parties” at the contact information below.

Please note that the personal information we collect through the contact point below will be used to respond to inquiries regarding personal information and to improve our future personal information protection activities. 。

Broadmedia Studio Co., Ltd.
Personal Information Consultation Desk
TEL 03-6204-0231 (Main) (10:00 AM to 6:00 PM, excluding Saturdays, Sundays, national holidays, and company holidays)

5. Measures Taken for the Security Management of Retained Personal Data, etc.

When actually handling personal information, we implement security management measures from the following four perspectives: organizational, human, physical, and technical.

(1) Organizational Security Management Measures
① Establishment of Organizational Structure
To implement security management measures, we have established the following organizational structure:
・Appointment of a person in charge of personal data handling and clarification of responsibilities
・Clarification of the scope of personal data handled by employees
② Establishment of a system to respond to incidents such as data leaks
In preparation for the occurrence of incidents such as data leaks, we have established a system to implement the following responses:
・Posting an emergency contact list within the company
・Implementing emergency response measures to prevent the spread of damage
・Investigating the facts and determining the cause
・Notifying individuals who may be affected
・Reviewing and determining measures to prevent recurrence
③ Monitoring of Handling Practices
・Conducting regular self-inspections regarding the handling of personal data
・Conducting an annual audit by an independent internal audit department

(2)Personnel-Related Security Measures
① Employee Education
・Formulate an annual education and training plan regarding the handling of personal information
・Conduct education and training for employees based on the above plan
② Supervision of Employees
・Establish employment rules stipulating disciplinary actions for violations of regulations or procedures
・Require employees to submit a written pledge regarding the handling of confidential information, including personal data

(3) Physical Security Measures
① Management of Areas Where Personal Data Is Handled
・Access control
・Measures to prevent unauthorized persons from viewing personal data
② Prevention of Theft, etc., of Equipment and Electronic Media
・Store equipment used to handle personal data, electronic media containing personal data, documents, etc., in lockable cabinets
③ Prevention of Leaks, etc., When Transporting Electronic Media
・Implement password protection for equipment used to handle personal data that is being transported
④ Deletion of Personal Data and Disposal of Equipment and Electronic Media
・When disposing of documents containing personal data, use methods that render the data irrecoverable, such as shredding or dissolution
・When disposing of equipment or electronic media containing personal data, use methods such as physical destruction or entrusting disposal to a specialized contractor

(4) Technical Security Measures
① Access Control
・Limit the information systems authorized to handle personal information databases
・Limit employees who can use information systems handling personal information databases, etc., based on the access rights assigned to user IDs
② Identification and Authentication of Accessors
・Identify system users using user IDs, passwords, etc.
・Periodically review the registration and usage of identification information, and promptly delete unnecessary identification information
③ Prevention of Unauthorized Access from External Sources
・Install security software (such as antivirus software) on information systems and devices, and check for the presence of malicious software
④ Prevention of leaks and other incidents associated with the use of information systems
・Ensure security during the design of information systems and conduct ongoing reviews
・For personal data being transferred, utilize cloud storage and implement protection measures such as passwords

6.Revisions to this page

We may revise the content of this page to further enhance the protection of personal information or in response to the enactment or amendment of various laws, regulations, or guidelines.